Date & Time:
Thursday 16th May 2024
10.00am – 11.30am
Location: NMITE, Blackfriars Campus
Blackfriars Street Hereford HR4 9HS
Duration: 1 hour 30 minutes
This workshop is being delivered by Minerva Elite Performance on behalf of the Herefordshire Growth Hub
Overview:
Unresolved conflicts can slow down work and harm team relations. Effective conflict resolution fosters a positive workplace, encourages teamwork, and prevents issues from worsening. Common workplace conflict sources include communication differences, goal clashes, personality clashes, misunderstandings, resource allocation, and competing priorities. Identifying these sources is essential for prompt resolution.
This workhop highlights how to equip staff with effective communication techniques, active listening skills, and emotional intelligence. We will also be focusing on certain behaviours in the workplace and body language
As this is a big course we would take each module headline and deliver the “key highlights”.
This means that the principles of the training can be used in any size business and across multiple sectors.
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